Contact forms are an important contact channel for many businesses. In this article, we will look at the best WordPress contact form plugins in 2022 to increase conversion rates and drive more traffic to your website.
A contact form is one of the most important points of contact between your business and customers. It’s a1so a major part of any customer journey on your website – it’s often the first point where they interact with you, or see how well-organized your business is.
Contact forms allow users to securely contact you without having to leave their browser directly from your website. They’re seen as a great way of increasing conversion rates because users feel like they’re in control and getting information from a business directly.
Some contact form plugins will do more than just let users contact you – they also help improve user experience and create better customer journeys on your website. They might include advanced features such as live chat, review request forms, or lead capture fields as examples.
There are many contact form plugins to choose from when setting up a contact form on your WordPress website.
Here are the 5 best WordPress contact form plugins that we recommend for 2022.
To explore each contact form plugin, we’ll look advantages, disadvantages, features, and pricing.
1. Contact Form by BestWebSoft
The BestWebSoft contact form plugin for WordPress is simple to use and lets customers reach out to you through your website. Their messages are delivered right to your email inbox.
It will integrate with any type of WordPress website through a shortcode.
Advantages
Some of the main advantages of using the BestWebSoft contact form plugin are:
- Easy set up, you simply paste a shortcode onto your contact page
- It’s secure, messages are encrypted before being sent to your email
- It is compatible across browsers, cell phones, tablets, multiple operating systems and devices
- There is a free version with advanced features included
- No limits on the number of contact forms (Pro) or messages allowed to be sent (free and Pro)
- There is a REST API – which means it is easy to integrate with other systems if required
Disadvantages
Although few, some of the disadvantages of using the BestWebSoft contact form plugin are:
- The contact form can be a bit buggy at time
- There are no limits on the number of contact forms or messages you can send, which could be problematic for some businesses who’d like greater control
Contact Form by BestWebSoft has some great features and it’s easy to use, but we do not recommend it if your business wants more control over contact form messaging.
Features and pricing
There is both a free version and paid pro version for the BestWebSoft contact form plugin.
If you’re a beginner, you can use the free version, it is more than enough to get started.
Free
The features on the free contact form by BestWebSoft include:
- A fully featured contact form you can manage from your WordPress dashboard
- Single and multiple field contact forms available. You can also use contact fields for text, email address or phone number – making it easy to contact your customer through whichever channel they prefer
- You can add custom validation rules so that there is no need for a contact form message when submitting contact forms on your website. This helps you save time and reduces the risk of sending spam messages from humans or bots.
Pro
If you’d like to have extended functionality, the Pro version includes the following additional features:
- Contact form scheduling
- Unlimited contact forms and unlimited messages
- Export and import contact forms to Excel format
- You can customize the styling of your contact form via CSS. This is great if you’re a developer and want more control over how your contact form looks.
- Contact form templates and unlimited contact form design settings
- You can enable live chat if you want – which is a great benefit for improving user experience and creating better customer journeys on your website.
The Contact Form by BestWebSoft has contact form notifications. This means that when someone submits an entry on your contact form, you will instantly receive an email notification – with contact form details and the contact form message.
This is great for improving customer experience because they know exactly what happened to their contact form and you’ll know how to contact them.
Pricing
In terms of pricing, the BestWebSoft contact form is free for up to 20 contact forms with unlimited messages.
The pro version costs $30 per year, per website – there are no monthly payments or any other recurring charges.
You can also purchase a lifetime license for $300, which is valid for one domain (website) forever.
2. Gravity Forms
We recommend Gravity Forms if you want a contact form plugin with advanced features and functionality.
It is easy to use, but the price might put some people off as it costs $59 per year at a minimum – which can get expensive for businesses that need multiple contact forms on their website.
Gravity Forms has an extensive list of features – with contact form notifications, contact form design settings, and contact field templates. It’s a contact form plugin geared to businesses who don’t want to tackle code or hire a developer.
Advantages
Some of the advantages of using Gravity Forms as your contact form plugin are:
- You can customize contact form design settings in detail – which is great for any developer or business wanting more control over contact forms.
- There are custom notifications and validation rules.
- Advanced contact form templates and unlimited contact form design settings.
- It’s excellent for lead capture and it has fields like Name, Email or Phone Number – which will help you build up an email list or contact database to contact your customers in the future.
- You can enable live chat if you want – which is great for improving customer experience and having a direct conversation with leads.
Disadvantages
There are some disadvantages to using Gravity Forms, namely:
- It’s a contact form plugin for lead capture, so if your business doesn’t need this functionality then it might be overkill.
- The price is quite high and can get expensive if you have multiple contact forms on your website.
Features and pricing
Gravity Forms comes has basic and pro versions, both are paid. They recently introduced an Elite version as well.
Basic
The top features on the Basic Gravity Forms includes:
- Contact form notifications: when you or someone else submits a contact form, Gravity Forms will send an email notification with contact form details and the contact form message.
- Advanced contact form design settings: you can customize contact form details like header text, colors, fields, etc.
- Form ready templates: Gravity Forms has a lot of contact form templates and designs to choose from.
- Integrates with email marketing software MailChimp.
Pro
Here are the main features on Gravity Form Pro:
- Contact field template: unlike the Basic version, you can create your own contact fields.
- Live chat
- Email follow up logic and rules.
- Unlimited contact form design settings.
- Integrates with PayPal.
Elite
- Contact forms for unlimited websites
- Integrates with Stripe (credit card payments)
- Ability to create surveys
- User / membership registration feature
Pricing
Here is the pricing for all three Gravity Forms subscriptions:
- Gravity Forms Basic: $59 per year, per site
- Gravity Forms Basic: $159 per year, for up to 3 sites
- Gravity Forms Elite: $259 per year, unlimited websites
Gravity Form is a paid WordPress contact form plugin. If you’re you’re a business, its features may be helpful, however, if you need a simple contact form, go with a free one.
3. Ninja Forms
Ninja Forms is an easy to use drag and drop contact form plugin.
Ninja Forms is a paid contact form plugin well suited for small to medium sized businesses with WordPress websites.
Advantages
Some of the advantages of using Ninja Forms as your contact form plugin are:
- Email notification with contact form details and the contact form message
- Advanced contact form design settings
- Very easy to use, there is a drag and drop contact form builder
- Ready made templates and designs
- Contact field templates, you can create your own contact fields for granular customization
Disadvantages
There are a few disadvantages to using Ninja Forms as your contact form, including:
- Ninja Forms contact form design settings are only available on the Pro license, which is a bit pricey
- Contact field templates are limited
- Extensions and addons are expensive
Features and pricing
Ninja Forms contact form plugin offers some great features but limits you unless you’re ready to pay.
However, if you want to customize your contact form more than what Gravity Forms can do and have a drag and drop builder, Ninja Forms might be perfect for you.
There are three subscription types – personal, professional, and agency. You can also purchase features à la carte (pay only for features you will use).
Pricing
- Personal – $49.50 per year, 1 site
- Professional – $99.50 per year, up to 20 sites
- Agency – $249.50, unlimited sites
4. Contact Form 7
Contact Form 7 is a popular WordPress contact form plugin. It is absolutely free to use however does have certain limitations. It’s a good contact form for a simple business or personal website setup.
The limitations include basic email notifications, lack of contact field templates, and few design customizations.
Advantages
Some of the advantages of Contact Form 7 include:
- It’s free
- It’s simple to use
- It is regularly updated and kept secure
The biggest advantage of the Contact Form 7 Plugin is that it’s free. There are limitations, though if you’re looking for a simple way to set up your contact form then this contact plugin might work for you.
Disadvantages
Some of the disadvantages of Contact Form 7 include:
- The user interface is not very intuitive
- It can be difficult to configure if you don’t know your way around WordPress
- No templates
- No custom design settings
- Limited support (if any)
- No advanced features like live chat or lead capture
Features and pricing
Contact Form 7 is absolutely free to use. It comes with a basic contact form and although there aren’t any notable features, it’s perfect for beginners or a simple website set up.
5. Formidable Forms
Formidable Forms is an advanced contact form plugin for WordPress that works well if you need a robust contact form plugin with granular settings and customizations.
Advantages
The advantage of using Formidable Forms are namely the following features:
- Contact Notification Emails: you’ll receive contact notifications
- Create quizzes and surveys
- Create payment forms
- Create membership or event registration forms
- Create directories, job board listings, and rating systems
- Integrates with WooCommerce for payments and email marketing platforms
Disadvantages
Some drawbacks to using Formidable Forms include:
- It’s for advanced users, lacking user-friendly tools
- Might require a developer to get configured properly, which add costs
Features and pricing
The top features of Formidable Forms are contact notification emails, contact form notifications, granular settings, and advanced integrations .
The pricing is split into a few different tiers:
- Basic – $39.40 per year, 1 site
- Plus – $99.50 per year, up to 3 sites
- Business – $199.50 per year, up to 7 sites
- Elite – $299.50 per year, unlimited sites
Formidable Forms is a great solution for developers, advanced WordPress users, and development agencies looking for a robust and feature rich contact form.
In our article, we outlined the best WordPress contact form plugins in 2022 that can help you create a contact form on your WordPress website.
FAQ
You’ll find that there are many factors to consider when choosing a contact form plugin for your WordPress site.
We hope we were able to help you choose the best wordpress form plugin for your website.
Here is a quick FAQ to cover answers to questions we receive about contact form WordPress plugins.
Which is the best free contact form plugin for WordPress?
If you do not want to spend any money and get a free contact form plugin for WordPress, we recommend using Contact Form 7.
Which is the best contact form plugin for WordPress?
The best contact form plugin for WordPress depends on your websites requirements. If you’re looking for robust features with granular settings, Formidable Forms is a good choice.
However, if you’d like to keep costs controlled while accessing advanced features on an easy to use contact form, Ninja Forms is a great contact form.
Which is the best contact form plugin for WordPress for a business website?
When it comes to advanced business features, Contact Form by BestWebSoft is the way to go.
Gravity Forms is a good choice if you’re looking to add more forms without tackling code or hiring developers.
For developers running agencies looking for a more complex form solution, Formidable Forms is the best option.
Which is the best contact form plugin for WordPress for a personal website?
For a personal WordPress website, we recommend Contact Form 7 if you’d like a free contact form.
Ninja Forms is an excellent contact form plugin for a personal WordPress website if you’d like to access advanced features on an easy to use platform at a reasonable price.
